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Privacy Policy | Eastern KY Title

Effective Date: November 23, 2025

This Privacy Policy describes how Eastern KY Title ( “EKT,” “we,” “us,” or “our”) collects, uses, and protects the personal information you provide to us, both through our website, easternkytitle.com, and in the course of providing our title and settlement services. We are committed to safeguarding your privacy and ensuring the security of your personal information.

1. Applicability and Scope

This policy applies to the nonpublic personal information we collect from you, our customer, in connection with the services we provide. It does not govern the manner in which we may use information we have obtained from any other source, such as information obtained from a public record or from another person or entity.

2. Types of Information We Collect

Depending on the services you utilize, we may collect the following types of nonpublic personal information:

CategoryExamples of Information CollectedSource
Contact & IdentificationName, address, email address, telephone number, social security number, driver’s license number.Directly from you on applications, forms, and other communications.
Financial & TransactionalInformation about your transactions with us, our affiliates, or others, including property details, loan information, and payment history.Directly from you, affiliated companies, or third-party service providers involved in the transaction.
Consumer ReportingInformation we receive from consumer reporting agencies or other third-party sources necessary for the title and settlement process.Consumer reporting agencies and public records.
Website Usage DataIP address, browser type, operating system, pages viewed, time spent on the site, and referring website addresses.Automatically collected via our website, including through cookies and tracking technologies like Google Analytics and Facebook Pixel.

3. Use of Your Information

We request and use your information for our own legitimate business purposes, which include:

  • Providing Services: To process your title order, facilitate real estate closings, and provide the services you have requested.
  • Internal Operations: For quality control, customer analysis, and improving our services.
  • Legal Compliance: To comply with federal, state, and local laws and regulations, including those related to the title insurance industry.
  • Marketing and Advertising: To communicate with you about our services and to deliver targeted advertising based on your interests and website activity (see Section 5).

We may store your information indefinitely, including the period after which any customer relationship has ceased, for internal purposes and to comply with legal obligations.

4. Disclosure of Information to Nonaffiliated Parties

We will not release your nonpublic personal information to nonaffiliated parties except as necessary for us to provide the product or service you have requested, or as permitted or required by law. This may include disclosures to:

  • Underwriters and Insurers: To secure title insurance policies.
  • Lenders and Real Estate Agents: Parties directly involved in your real estate transaction.
  • Government Agencies: As required by law, such as recording documents with county recorders’ offices.
  • Service Providers: Third-party companies that perform services on our behalf, such as data processing, document preparation, or IT support, who are bound by confidentiality agreements.
  • Legal Requirements: When required to share data for administrative, legal, or security purposes, such as in response to a court order or subpoena, or to an automated spam detection service.

5. Website Tracking and Digital Advertising

A. Cookies

Our website uses “cookies,” which are small text files placed on your device to help us analyze website activity and customize your experience. Cookies help us remember your preferences and track your usage patterns.

  • Functionality Cookies: We may use cookies to remember your preferences (e.g., if you have opted in to save your name/email in a form for convenience).
  • Technical Cookies: If our site includes a login function, we use temporary cookies to check if your browser accepts cookies and to save your login information and screen display choices.
  • Management: You have the ability to accept or decline cookies through your browser settings.

B. Embedded Content from Other Websites

Articles or content on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that external website.

C. Google Analytics

We use Google Analytics, a web analysis service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google.

  • IP Anonymization: We have activated IP anonymization (_anonymizeIp()) on our website. This means your IP address will be truncated by Google within the European Union or other parties to the Agreement on the European Economic Area before being transmitted to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and truncated there.
  • Opt-Out: You can prevent Google from collecting and processing the data generated by the cookie and related to your use of the website by downloading and installing the browser plug-in available at: http://tools.google.com/dlpage/gaoptout.

D. Facebook Pixel

We use the Facebook Pixel, a tool provided by Meta Platforms, Inc., to measure the effectiveness of our advertising by understanding the actions people take on our website. The Pixel allows us to:

  • Measure Conversions: Track when a user interacts with our Facebook or Instagram ads and then takes an action on our website.
  • Target Audiences: Create custom audiences for advertising campaigns based on website visitors.
  • Optimize Ads: Deliver ads to people who are more likely to be interested in our services.

The Facebook Pixel collects information such as your IP address, information about your web browser, and the pages you visit on our website. This data is used by Meta in accordance with its own privacy policy. You can manage your advertising preferences on Facebook through your account settings.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Customer Records: We may store customer information indefinitely, including the period after which any customer relationship has ceased, for internal purposes and to comply with legal obligations related to the title insurance industry.
  • Website User Data: If you register on our website (if applicable), we store the personal information you provide in your user profile.

7. Your Rights Over Your Data

If you have an account on this site, or have submitted personal data through a form, you have the right to:

  • Request Access: Request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
  • Request Erasure: Request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
  • Edit Information: All registered users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

8. Confidentiality and Security

We are committed to protecting your nonpublic personal information. We restrict access to your information to those employees and agents who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. We regularly train and oversee our employees and agents to ensure your information is handled responsibly and in accordance with this Privacy Policy.

9. Former Customers

Even if you are no longer our customer, our Privacy Policy will continue to apply to you, and we will continue to protect your nonpublic personal information as described herein.

10. Links to Other Websites

Our website may contain links to other websites. While we strive to link only to sites that share our high standards for privacy, we are not responsible for the content or the privacy practices employed by other sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to periodically review this page for the latest information on our privacy practices.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Eastern KY Title
234 Lower Gilmore Rd., Campton KY 41301
+1 (606) 226-0024
info@easternkytitle.com

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